Dubai offers two different zip-line experiences people usually mean when they say “zip-lining”: the urban, skyline XLine over Dubai Marina (operated by XDubai) and the mountain/record-setting Jebel Jais Zipline in neighboring Ras Al Khaimah (short drive from Dubai). Both deliver dramatic views but very different settings — city vs. mountain — and they’re booked and run independently. xdubai.com
Quick snapshot — two headline experiences
- XLine (Dubai Marina) — the world’s longest urban zipline: ~1 km long, up to 170 m high, speeds reported up to ~80 km/h, flying across Dubai Marina with views of towers and yachts. Operated by XDubai / XLine. xdubai.com
- Jebel Jais / RAK Zipline — the world’s longest mountain zipline (in the UAE), located on Jebel Jais (Ras Al Khaimah), extremely popular for its length and mountain scenery. It’s typically a 1–1.5 hour drive from Dubai depending on traffic. rakzipline.com
Who should do a zipline in Dubai?
- Thrill-seekers and photographers who want dramatic aerial city or mountain shots.
- Anyone meeting the age, weight and health criteria (outlined below).
- Not recommended for pregnant people, those with recent surgeries, serious neck/back problems, or uncontrolled heart conditions.
Typical requirements (what operators check)
Requirements vary slightly by operator, but commonly:
- Minimum age: usually 12–16 for junior/paired options and 18 in some providers for solo; check the specific operator before booking. (XLine’s FAQ and vendor pages list age/weight rules.) xdubai.com
- Weight & BMI limits: typically a minimum and maximum weight (examples often: min ~40–45 kg; max around 90–100 kg depending on provider). Exact allowed ranges are checked at weigh-in. Viator
- ID/Passport: original photo ID required at check-in. touristino.com
Always read the operator’s FAQ and T&Cs before purchase.
What to expect on the day (step-by-step)
- Book a slot (online or via an agent) and arrive at the meeting point 30–45 minutes early.
- Sign waiver / show ID; staff weigh you and check your booking details. touristino.com
- Security & harnessing — trained staff fit you with helmet and harness; you get a safety briefing.
- Access & launch — for XLine you will be taken to the launch tower over the Marina; for Jebel Jais you’ll travel up the mountain to the launch platform. xdubai.com
- The flight — 30–90 seconds of adrenaline (depends on length/route), followed by controlled landing.
- Photos & video — most operators sell pro photo/video packages you can add. Klook Travel
Total time: plan 1–3 hours for XLine (including check-in), half-day for Jebel Jais once travel is included.
Best times & season
- Best months: October–April (cooler, clearer skies). Early morning slots give calmer winds and fewer delays. Jebel Jais can be chilly at altitude in winter, so layer up. visitjebeljais.com
Safety & realistic expectations
- Operators use certified harnesses, dual-attach systems and trained staff. Weather (wind/visibility) can cause delays or cancellations — operators will reschedule.
- If you have medical issues, check with both your doctor and the operator. Rules and weight/age limits are enforced strictly at check-in. xdubai.com
How to book (best practice)
- Decide which experience: urban skyline (XLine) or mountain (Jebel Jais).
- Book early for weekend or holiday slots — XLine especially sells out at peak times. Tripadvisor
- Book direct with the operator if you want their official calendar and terms; use trusted resellers (GetYourGuide/Viator/Headout/Klook) if you want combined transfers or combo deals. Tripadvisor
- Add media package if you want pro photos/video — Palm/Marina flights are very photogenic. Klook Travel
Typical pricing (indicative)
- XLine (Dubai Marina) — starting roughly in the region of AED 400–800+ depending on solo/pair, weekday/weekend and add-ons.
- Jebel Jais Zipline — generally higher due to location and length, often AED 600+–1500 depending on packages and transfers. Prices vary by season and seller; check live. Dubai Zipline
10 agencies/operators to contact (officials + resellers)
Below are operators and trusted resellers/agents who sell XLine/Jebel Jais and other UAE zipline experiences. I’ve listed phone/email/website where available and included citations to the source pages.
- XDubai — XLine (Dubai Marina) — official operator for XLine urban zipline.
- Email: xline@xdubai.com.
- Customer service: +971 56 507 6366 (XLine contact).
- Website / FAQ: https://www.xdubai.com/x-line and https://www.xdubai.com/faq. xdubai.com
- Jebel Jais / RAK Zipline (Ras Al Khaimah) — official mountain zipline operator (RAK Leisure / Jais Adventure Park).
- Phone (Jebel Jais contact): +971 4 815 7333 (RAK Leisure / Jebel Jais main line).
- Booking & support / RAK Zipline: +971 50 472 8001, info@rakzipline.com (as listed for Jebel Jais zipline booking pages).
- Website: https://www.rakzipline.com / https://visitjebeljais.com. visitjebeljais.com
- GetYourGuide — global activity marketplace (sells XLine & Jebel Jais packages including transfers).
- Support & bookings via platform: https://www.getyourguide.com (use product pages).
- (Customer support via GetYourGuide platform — see site). Viator
- Viator (Tripadvisor Experiences) — OTA listing XLine & Jebel Jais packages (transfers, add-ons).
- Support: Viator support / Tripadvisor; bookings via https://www.viator.com.
- Phone (general support): +1 888 651 9785 (international customer support). Viator
- Klook — Asia-focused booking platform offering XLine packages with instant confirmation on many dates.
- Site / booking: https://www.klook.com (search “XLine Dubai Marina” or “Jebel Jais Zipline”). Klook Travel
- Headout — online ticketing (sells XLine tickets and add-ons).
- Email (support): support@headout.com; book via https://www.headout.com.
- Touristino / Local tour operator — sells XLine & other Dubai experiences (local operator listing & phone shown on booking page).
- Contact (example booking help): WhatsApp +971 54 388 7169 (listed on Touristino XLine booking).
- Website: https://touristino.com (XLine product pages). touristino.com
- Rayna Tours — Dubai DMC; arranges XLine / Jebel Jais bookings and transfers for groups.
- Phone (Dubai): +971 4 208 7444; website: https://www.raynatours.com (contact via site).
- Arabian Adventures (Emirates Group) — established DMC that lists/advises on major UAE adventure experiences (they can package transfers & tickets).
- Toll-free / contact: +971 800 ARABIAN (800 272 2426); site: https://www.arabian-adventures.com. visitjebeljais.com
- Rendezvous Dubai / Local tours (examples of concierge sellers) — local activity agents that can book XLine & arrange private transfers.
- Contact example (Rendezvous): +971 52 933 2065, contact@rendezvousdubai.com (booking agency listing for XLine).
- Website: https://rendezvous-dubai.com (XLine product page listing). rendezvous-dubai.com
Quick selection advice
- If you want the canonical skyline experience: book XLine through XDubai (official) — it’s the definitive urban zipline. xdubai.com
- If you want the “world’s longest high mountain flight”: choose Jebel Jais / RAK Zipline — you’ll need to drive north of Dubai; book via the official RAK/Jais site or trusted resellers. rakzipline.com
- Want transfers or a combo tour? Use GetYourGuide / Viator / Klook or a DMC (Rayna / Arabian Adventures) to bundle hotel pickup, lunch, or transfers.
Practical tips & last-minute checklist
- Book morning slots for calmer wind and fewer cancellations. Klook Travel
- Bring original ID (passport/driving licence) and the booking confirmation. touristino.com
- Wear sneakers & comfortable clothes; remove loose jewelry.
- Buy the photo/video package if you want pro footage — handheld smartphone video is tough during freefall. Klook Travel
- Always check T&Cs: age, weight limit, cancellation/reschedule policy (operators will weigh you on arrival and enforce limits). xdubai.com
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